Helping Hand Online Application

To receive your Helping Hand card, please fill in the form below. If a bespoke card is required, a customer services advisor will ring you personally to discuss the best option to suit your requirements.

We will work hard to ensure that we maintain the highest standards of customer service at all times.

To receive your card within 7-10 days please provide the following:

All fields marked * are mandatory.

Personal Details

All fields marked * are mandatory


Additional Details

helping hand imageOn the back of the card, customers can add an emergency contact number such as a relative or carer as well as the customer's name. This can be helpful for passengers that may have a medical condition or dementia, or just for ones peace of mind.

This additional information is voluntary and not essential, although is recommended.

Do you wish to add an emergency contact number to your card?    


Customers can choose from our popular pre-approved cards or a bespoke card can be made, if required.

For a pre-approved card please select one of the following:




Personal information is kept totally confidential and only used to provide the passenger with their card and will not be passed onto any other organisation or third party.