Helping Hand Online Application

Following your application for Helping Hand a customer service advisor will personally ring you to ensure that you receive the card that best suits your requirements.

We will work hard to ensure that we maintain the highest standards of customer service at all times.

To receive your card within 7-10 days please provide the following:

All fields marked * are mandatory.

Personal Details


Additional Details

helping hand imageOn the back of the card passengers can add an emergency contact number such as a relative or carer as well as the passengers name. This can be helpful for passengers that may have a medical condition or dementia or just for ones peace of mind.

This is voluntary and not essential although is recommended.

Do you wish to add an emergency contact number to your card?    


Passengers can choose from a ready made design of card or alternatively have a bespoke card made.

For a ready made design please select one of the following:


helpinghand bespoke image

The customer service advisor will discuss your requirements when we ring you personally:

Example of a Bespoke card Buggy carried oxygen. (for passengers who have to carry oxygen tanks on their pushchair)



Personal information is kept totally confidential and only used to provide the passenger with their card and will not be passed onto any other organisation or third party.