Privacy Policy for Brighton & Hove Bus and Coach Company Limited

1

The privacy policy relates only to information that we obtain from you. If you visit a website operated by a third party through a link included on this website, your information might be used differently by the operator of the linked website.

2

The information you provide to us when using this website will be processed for the following reasons:

3

The type of information we will collect about you includes:-

4

We will never collect sensitive information about you without your explicit consent.

5

Any information that we collect about you is stored electronically on our database. It may also be printed and stored in our filing system.

6

We will keep your personal information confidential except to the extent that we are compelled to disclose it by law (for example where fraud or other crime is involved) or to comply with an instruction of a regulatory body of competent jurisdiction. From time to time we may be called upon to demonstrate our maintenance of certain professional standards as set by appropriate authorities and/or to satisfy our auditors and/or to comply with regulations in relation to money laundering or other statutory requirements. If you do not consent to our production of your details for the purposes only as an exception to our duty of confidentiality, you can let us know by emailing us at info@buses.co.uk

7

If you believe that the information we hold about you is inaccurate or if you wish us to cease processing your data for any particular purpose or purposes, write to us at the address found below.

8

To comply with the Data Protection Act 1998 we adhere to strict technical and organisational security procedures. The personal information which we hold will be held securely to ensure no unauthorised disclosure or access takes place. When you register for a user account with us you will be required to adhere to the security provisions set out in our terms and conditions.

9

We would like to contact you in the future for marketing purposes by post and e-mail and telephone but we need your consent before we can do this. If you would like us to contact you (including by e-mail or telephone) concerning our services and offers that may be of interest to you then please tick the appropriate box on the registration form.

10

You may refuse any marketing communication from us in the future at any time by emailing us at info@buses.co.uk

11

Should you wish to obtain a copy of the personal data that we hold on you, please write to us at the address given below. We will notify you of any sum you must pay in order to get your data.

12

If you have a complaint regarding any breach of this privacy policy, contact us at our registered address (shown below). When we receive the complaint, we will review it and ensure that we are in compliance with our privacy policy and all applicable laws. We will contact you within 40 days of receiving your complaint to inform you of the results of your complaint.