Wheelchairs & Scooters

Wheelchair users and some class 2 scooters are welcome on board our buses. Scooters must be up to 1000mm length x 600mm wide with a 'turning circle' no greater than 1200mm.

In order to establish if your class 2 scooter is compatible, we can arrange for a home visit assessment from one of our dedicated accessibility team.

For safety reasons and general customer comfort, wheelchairs and scooters must be reversed up to the 'ironing board' style cushion with the brakes applied. A 'standing pole' or a 'pull down pole' will ensure the wheelchair is secured whilst the bus is moving. The 'pull down pole' will be deployed by your driver before departure.

Presently, UK regulations only allow one wheelchair or scooter to be carried. The law dictates we must endeavour to ensure wheelchairs are rightly able to access the designated wheelchair space. Our drivers will try their best to ensure wheelchair users can board first and we welcome the co-operation of other customers in making the space available.

If for any reason a wheelchair user is unable to board, we can provide a complementary taxi under the Wheelchair Taxi Guarantee Scheme.

If you would like to book a scooter or wheelchair assessment, please contact our accessibility officers by:

E-mail us at info@buses.co.uk

Telephone us on 01273 886200

Mondays Fridays ~ 7am - 7pm

Saturdays ~ 8.30am - 5.30pm

Sundays and Bank Holidays ~ 9.30am - 4.30pm.

Write to us at Accessibility, Brighton & Hove Bus and Coach Company,43 Conway Street, HOVE, East Sussex, BN3 3LT

07583 051915 : SMS for passengers that are deaf or have a hearing impairment

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