Brighton & Hove Carers' Card and Compass Card Discounts

We are pleased to offer carers holding the Carers' Card and Compass Card discounted travel on all our Brighton & Hove bus services throughout our entire network.

We recognise the commitment and dedication of unpaid carers and by joining up to the Carers' Card discount scheme this has given us the opportunity to provide cheaper fares. We are also committed to providing disabled Compass Card holders over 18 who are not studying with affordable travel options.

This discount can only be reedemed with a student key card and is not available on the m-ticket app or direct from the driver.

How much is the discount?

Presently a passenger over 18, who is not studying, would pay full adult fare. We can now offer Carers' Card and Compass Card holders student fare prices on all key card purchases. Full details of our student prices can be found here.

Be advised that only student key card prices apply for this discount.

Who is eligible for the discount?

In order to be eligible you must be a Brighton & Hove Carers' Card holder or a Compass Card holder.

What is the Carers' Card?

Brighton & Hove Carers' Card is a Brighton & Hove City Council initiative for people providing regular unpaid help or support to someone who has a physical disability or frailty, learning disability, long-term illness, mental health problem or substance misuse issues. The card provides a full range of discounts for carers to help them look after their own health and well being. You'll find more information here.

What is the Compass Card?

The Compass Card is for 0 to 25 year olds (until 25th birthday) who have significant disabilities or special educational needs and who live or go to school in Brighton and Hove or West Sussex, or who are 'looked after' by Brighton & Hove City Council or West Sussex County Council. Run by Brighton-based charity, Amaze, and funded by Brighton & Hove City Council and West Sussex County Council, the card provides leisure discounts in Brighton and Hove, West Sussex and beyond. You can find more information here.

I already have a Brighton & Hove Carers' Card/Compass Card - what do I do now?

If you have a Brighton & Hove Carers' Card or Compass Card we will provide you with a key card and Photo ID which will allow you access to student fare travel.

Please come to either of the below offices with:

  • your Brighton & Hove Carers' Card or Compass Card
  • Photo ID
  • your email address
  • your current address details.

Your picutre will be taken and your discounts travel account will be activated on the day for you.

Shop Address Map Opening Times
1 Stop Travel Shop 26 North Street, Brighton, BN1 1EB https://goo.gl/maps/XRUvUfyjWC12

Monday - Friday ~ 8:30am - 6.30pm

Saturday ~ 9am - 5.30pm

Sunday and Bank Holidays ~ 9.30am - 4pm

Reception at Head Office 43 Conway Steet, Hove, BN3 3LT https://goo.gl/maps/ArihLRx9gru Monday - Friday ~ 8:30am - 5pm

How do I buy tickets once my discount account has been activated?

You will be able to buy tickets in store at 1 Stop Travel or Head Office at 43 Conway Street or alternatively on line, via your key card, at smartbuses.co.uk by using your personal account details.

Can I buy discounted M-Tickets with my Brighton & Hove Carers' Card or Compass Card?

No, the discount can only be applied via a keycard which will be issued to you when you apply.

Can I buy discounted fares on the bus with my Brighton & Hove Carers' Card or Compass Card?

No, you can only purchase tickets in advance using a key card once it has been activated.

I am a carer working in a care home or a carer working for a care company. Can I get discounted travel?

No. This discounted scheme is only valid for carers who are entitled to the Carers'Card or the Compass card. Brighton & Hove City Council, West Sussex Council and East Sussex County Council decide who is eligible for these cards.

Does the person I'm caring for have to travel with me in order to qualify for the discount?

No. Once you have qualified for the discount- by showing your Carers or Compass card and hold your key card- you can travel at anytime.

I have an East Sussex Carers' Card - Do I qualify?

Yes, you do qualify for the discount with East Sussex County Council. For more information on what you need to do to claim your discount, please click here.

For more information on any of our services or fares please call our customer services team on 01273 886200.

Phone lines are open:

Mondays - Fridays ~ 7am - 7pm

Saturdays ~ 8:30am - 5:30pm

Sundays and Bank Holidays ~ 9:30am - 4:30pm

Click here for our Christmas opening hours