We are pleased to offer carers holding the Carers' Card discounted travel on all our Brighton & Hove bus services throughout our entire network.
We recognise the commitment and dedication of unpaid carers and by joining up to the Carers' Card discount scheme this has given us the opportunity to provide cheaper fares.
Presently a passenger over 18, who is not studying, would pay full adult fare. We can now offer Carers' Card holders student fare prices on all key card purchases. Full details of our student prices can be found here.
In order to be eligible you must be an East Sussex County Council Carers' Card holder.
East Sussex Carers' Card is an East Sussex Conty Council initiative for people providing regular unpaid help or support to someone who has a physical disability or frailty, learning disability, long-term illness, mental health problem or substance misuse issues. The card provides a full range of discounts for carers to help them look after their own health and well being. You'll find more information here.
If you have an East Sussex Carers' Card we will provide you with a key card and Photo ID which will allow you access to student fare travel.
Please go to the Care for the Carers centre at Highlight House, 8 St Leonard's Road, Eastbourne, BN21 3UH with:
Monday - Friday ~ 9am - 5pm
Saturday ~ Closed
Sunday ~ Closed
Once your details have been received, we will post your key card and photo ID directly to you. A password will also be emailed to you for your online account.
You will be able to buy tickets in store at 1 Stop Travel or Head Office at 43 Conway Street or alternatively on line, via your key card, at smartbuses.co.uk by using your personal account details.
No, the discount can only be applied via a keycard which will be issued to you when you apply.
No, you can only purchase tickets in advance using a key card once it has been activated.
No. This discounted scheme is only valid for carers who are entitled to the Carers'Card. Brighton & Hove City Council, West Sussex Council and East Sussex County Council decide who is eligible for these cards.
No. Once you have qualified for the discount- by showing your Carers or Compass card and hold your key card- you can travel at anytime.
Yes, you do qualify for the discount with Brighton & Hove City Council. For more information on what you need to do to claim your discount, please click here.
Phone lines are open:
Mondays - Fridays ~ 7am - 7pm
Saturdays ~ 8:30am - 5:30pm
Sundays and Bank Holidays ~ 9:30am - 4:30pm