East Sussex Carers' Card Discount

We are pleased to offer carers holding the Carers' Card discounted travel on all our Brighton & Hove bus services throughout our entire network.

We recognise the commitment and dedication of unpaid carers and by joining up to the Carers' Card discount scheme this has given us the opportunity to provide cheaper fares.

This discount can only be reedemed with a student key card and is not available on the m-ticket app or direct from the driver.

How much is the discount?

Presently a passenger over 18, who is not studying, would pay full adult fare. We can now offer Carers' Card holders student fare prices on all key card purchases. Full details of our student prices can be found here.

Be advised that only student key card prices apply for this discount.

Who is eligible for the discount?

In order to be eligible you must be an East Sussex County Council Carers' Card holder.

What is the Carers' Card?

East Sussex Carers' Card is an East Sussex Conty Council initiative for people providing regular unpaid help or support to someone who has a physical disability or frailty, learning disability, long-term illness, mental health problem or substance misuse issues. The card provides a full range of discounts for carers to help them look after their own health and well being. You'll find more information here.

I already have an East Sussex Carers' Card - what do I do now?

If you have an East Sussex Carers' Card we will provide you with a key card and Photo ID which will allow you access to student fare travel.

Please go to the Care for the Carers centre at Highlight House, 8 St Leonard's Road, Eastbourne, BN21 3UH with:

  • your East Sussex Carers' Card
  • Photo ID
  • your email address
  • your current address details
  • a passport sized photograph
Map Opening Times

Monday - Friday ~ 9am - 5pm

Saturday ~ Closed

Sunday ~ Closed

Once your details have been received, we will post your key card and photo ID directly to you. A password will also be emailed to you for your online account.

How do I buy tickets once my discount account has been activated?

You will be able to buy tickets in store at 1 Stop Travel or Head Office at 43 Conway Street or alternatively on line, via your key card, at smartbuses.co.uk by using your personal account details.

Can I buy discounted M-Tickets with my East Sussex Carers' Card?

No, the discount can only be applied via a keycard which will be issued to you when you apply.

Can I buy discounted fares on the bus with my East Sussex Carers' Card?

No, you can only purchase tickets in advance using a key card once it has been activated.

I am a carer working in a care home or a carer working for a care company. Can I get discounted travel?

No. This discounted scheme is only valid for carers who are entitled to the Carers'Card. Brighton & Hove City Council, West Sussex Council and East Sussex County Council decide who is eligible for these cards.

Does the person I'm caring for have to travel with me in order to qualify for the discount?

No. Once you have qualified for the discount- by showing your Carers or Compass card and hold your key card- you can travel at anytime.

I have a Brighton & Hove Carers' Card - Do I qualify?

Yes, you do qualify for the discount with Brighton & Hove City Council. For more information on what you need to do to claim your discount, please click here.

For more information on any of our services or fares please call our customer services team on 01273 886200.

Phone lines are open:

Mondays - Fridays ~ 7am - 7pm

Saturdays ~ 8:30am - 5:30pm

Sundays and Bank Holidays ~ 9:30am - 4:30pm