1 Stop Travel Shop

Our 1 Stop Travel Shop in Brighton and reception at Conway Street are open with social distancing measures in place to ensure we can help you safely. 

Our travel shops fall under the government guidance for the mandatory wearing of face coverings in shops from. Please make sure you wear a face covering when entering 1 Stop Travel or Conway Street, unless you have an exemption.

Under the guidance, there may be circumstances where staff may not need to wear a mask. This will generally be when they are protected by a screen or if they are helping a customer who needs to lip read, or if they have an exemption themselves. All staff have access to face coverings if they need one however.

Our customer services team are still available to assist you via email on info@buses.co.uk or social media. Our phone lines are currently experiencing high volumes of calls so please only phone if your call is urgent on 01273 886200. SMS for passengers that are deaf or have a hearing impairment 07583 051915.


Address: 1 Stop Travel, 26 North Street, Brighton, BN1 1EB

Our team of travel advisors are on hand to offer expert travel planning.

Services include:

  • Journey planning
  • Best value bus tickets
  • Key card accounts - new or topping up
  • Mobile tickets and app support
  • BusID cards
  • National Express coach tickets

Whatever your travel needs, you can be assured of a friendly welcome from our helpful team who will do all they can to support you. We have an average rating of 4.3 out of 5 on Google reviews. No appointment necessary, just pop in and speak to one of the team. Please note we are no longer selling train tickets.

1 Stop Travel Shop

Monday - Friday ~ 08.30 - 18.30
Saturday ~ 09.00 - 17.30
Sunday and Bank Holidays ~ 09.30 - 16.00

View our festive opening hours here.

We look forward to meeting you.

We also have a travel office at 43 Conway Street, Hove BN3 3LT where one of our team can help you with your travel needs and tickets.

Monday - Friday ~ 08:30 - 17:00