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Coronavirus: service disruption update - services are currently operating an enhanced Sunday service, with earlier journeys on most routes. Special timetables from today (5 April) now available.

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Coronavirus service disruption and updates

Today Sun 5th Apr 2020

LATEST UPDATE:

Due to the ongoing impact of the coronavirus we are continually updating our information and timetables to better reflect services much needed by the local community including supporting key workers in getting to work and those with essential travel needs only. This page also includes advice for on board travel and FAQ's.

Services from today, Sunday 5 April until Thursday 9 April

Special timetables are in place from Sunday 5 April, with an emphasis on maintaining early morning bus services for key workers and essential travel. The new timetable includes a temporary reduction in day-time and evening buses and a halt to night bus routes, reflecting the government's advice for people to limit their travel during this time. We continue to provide a good level of service on many routes including those that serve the hospital. 

You can find the special timetables for Mondays to Saturdays here as a downloadable document or simply use the journey planner. Please remember to change the date for details about your specific journey. This special timetable will be in place from Sunday 5 April until Thursday 9 April, also applies on Saturday 11 April, and then from Tuesday 14 April and every Monday to Saturday until further notice. 

Our Sunday and bank holiday timetables which will apply on Good Friday 10 April, Easter Sunday and Easter Monday and every Sunday and bank holiday until further notice are available here.

To view the full timetables on these dates, visit www.buses.co.uk/services, then select the route number and then select the date and direction you wish to travel and select Update.

Advice for on board travel

Alternatives to cash

Please help to reduce direct contact at this time by using alternatives to cash such as contactless or mobile tickets. We are still accepting cash payments and ask, where possible, to have the correct fare ready.

Social distancing

Where possible please practice social distancing by sitting more than 2 meters away from the driver and your fellow passengers. We are putting signs on seats to help with this.

Cleaning

The health and safety of our customers and colleagues is always our top priority. We've stepped up our procedures with deep cleans, stronger products and the use of PPE.

Concessionary passes

We are accepting Older Person's and Disabled Person's concessionary passes for travel 24 hours a day, until further notice. This is to support our passengers who may need to get to the shops early to buy essential supplies.

Travel shops temporarily closed

Following the most recent update on coronavirus, our 1 Stop Travel Shop in Brighton is closed until further notice. Our customer services team are still available to assist you. Please email us on info@buses.co.uk or contact us on social. Our phone lines are currently experiencing high volumes of calls so please only phone if your call is urgent on 01273 886200. 

SMS for passengers that are deaf or have a hearing impairment 07583 051915.

To help with your questions

We have created some FAQs to help answer some of your questions at this time. Click on FAQs to read them. 

Other bus operators

Details of how other bus companies are operating in the East Sussex area are shown here.

Further advice

We recommend you stay up to date with the latest advice published on the NHS and Public Health England websites.

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