Concessions

Older person's and disabled person's bus passes 

At the beginning of lockdown, the councils extended 24-hour concessionary travel to all pass holders.

From Monday 8 March 2021 standard restrictions will be reinstated, except for journeys that start in Surrey and West Sussex - where passes can be used at any time until further notice. The table below contains all of the information from local councils.

Pass Type  Older Persons Disabled
Local Authority where journey commences Weekdays Weekends & Bank Holidays Weekdays Weekends & Bank Holidays
East Sussex Issued by East Sussex 0930 - 2300 Any Time 0930 - 2300 Any Time
Issued by other authority 0930 - 2300 Any Time 0930 - 2300 Any Time
West Sussex Issued by West Sussex 0930 - 2300 Any Time Any Time Any Time
Issued by other authority 0930 - 2300 Any Time 0930 - 2300 Any Time
Kent Issued by Kent 0930 - 2300 Any Time 0930 - 2300 Any Time
Issued by other authority 0930 - 2300 Any Time 0930 - 2300 Any Time
Surrey Issued by Surrey Any Time* Any Time Any Time* Any Time
Issued by other authority Any Time* Any Time Any Time* Any Time
Greater London Issued by London borough 0930 - 2300 Any Time Any Time Any Time
Issued by other authority 0930 - 2300 Any Time 0930 - 2300 Any Time
Brighton & Hove Issued by Brighton & Hove Not 0400 - 0900 Any Time Any Time Any Time
Issued by other authority 0930 - 2300 Any Time 0930 - 2300 Any Time

*Temporary Easement in Surrey which may be withdrawn at any time. Normally 0930 - 2300

Keep passes separate to bank cards

Ticket machines are programmed to accept a variety of cards and passes. We recommend storing credit and debit cards separate to smart cards, concessionary passes and mobile tickets to avoid accidently paying with the token. This happens very rarely. On the rare occasion that a credit or debit card is accidently scanned instead of a pass or mobile ticket, please contact customer services who will issue a full refund.