At Brighton & Hove we want to give you the best possible bus service we can. We continue to invest in new and better buses, and improve frequencies on our busiest routes.
Your feedback is always welcome. Where you think we need to improve or if you have found the service has beaten your expectations, it is important that you let us know. We endeavour to respond to all feedback in 5 working days as we fully investigate all reports we receive.
Our contact centre is open:
Mondays to Fridays ~ 06.00 - 22.00
Saturdays, Sundays and Bank Holidays ~ 08.00 - 22.00
For general enquiries, lost property and coach hire email [email protected] or call 01273 886200
SMS for passengers with hearing loss 07583 051915.
Address:Brighton & Hove Buses
43 Conway Street
For press and media enquiries please call 01273 886200.
Improvements to our opening hours have been aided by HM Government funding through the Bus Service Improvement Plan.
Travel centre details
Brighton & Hove Travel Office
Monday - Friday ~ 8:30am - 5pm
Located close to Hove Station.
Brighton Station Bus Information Point
Mon - Fri - 1030 - 1300 & 1400 - 1630.
Saturday - 0930 - 1300 & 1400 - 1700.
Sunday - 0930 - 1300 & 1330 - 1600.
Brighton Travel Shop
Monday - Friday ~ 8:30am - 6.30pm
Saturday ~ 9am - 5.30pm
Sunday and Bank Holidays ~ 9.30am - 4pm