Accessibility
Helping Hand scheme
Helping Hand is an award winning scheme empowering the holder to discreetly and directly advise of any assistance they may require. The card can be particularly helpful for customers with hidden disabilities.
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Buggies on buses
We welcome passengers with buggies on our buses and our fleet is low floor to help those with buggies to use our services more easily.
Information for blind and partially sighted passengers
Accessible travel for all is essential for the comfort and safety of our passengers.
Wheelchair Taxi Guarantee Scheme
If for any reason a wheelchair user is unable to board the bus we have implemented the wheelchair taxi guarantee scheme that provides a free accessible taxi.
Carers' Card and Compass Card Discounts
We are pleased to offer carers holding the Carers' Card and Compass Card discounted travel on all our Brighton & Hove bus services throughout our entire network.
Hearing Loops
All cashier desks at 1 Stop Travel and Head Office at Conway Street are equipped with hearing loop technology for better quality sound for customers with hearing aids.
Safe Haven Scheme
The Safe Haven Scheme, in partnership with Speak Out 'Safe Places', is a brand new initiative that allows us to offer a safe place to go if needed.
Dogs on buses
We welcome all dogs on our buses, including assistance dogs, and make no charge for them travelling with us.
