Brighton and Hove Buses win prestigious industry award as trailblazers in accessibility

We're delighted to share that we have been crowned national winner for Best Practice in Diversity, Inclusivity and Accessibility at the National Transport Awards 2024.  

The National Transport Awards are in their 21st year, with the annual prestigious event held in Westminster, bringing the transport industry together to recognise the great work that organisations and people who work in the industry do to keep the country moving, to provide jobs and support economic growth.

We have embedded a pioneering culture change programme around accessibility that includes a dedicated community team that consults and co-creates policy to ensure a more inclusive and accessible journey for all.

Trailblazers in accessibility, we recently released a new co-created driver training video with Thomas Pocklington Trust, have a new fleet of 44 buses with dementia friendly flooring, and have turned the Travel Centre into an inclusive community hub.

 We are the only bus company accredited by the Department for Transport as a level 3 Inclusive Transport Leader – the highest accolade possible. The Department for Work and Pensions has awarded the company level 2 status as a disability-confident employer and were the first to be accredited an age and dementia-friendly business by Brighton & Hove City Council.

Ed Wills, Managing Director of Brighton & Hove Buses said: 

“I’m incredibly proud of the work we do to make our buses as accessible as possible. Our community and accessibility team collaborate very closely with people in the community who have lived experiences. This helps us to continually improve with the aim of making our buses accessible to everyone.”

Brighton & Hove Buses have also been highly commended in the 'Best Bus Service' category for the recently extended Route 28 at the National Transport Awards. Read more about the Regency Bus route's extension to Eastbourne here.