Student Verification

- To start the process, tap on the ticket you want to get verified for.

- An option to get verified will then appear on your screen. Tap “Get Verified” to continue.

- Firstly you will need to add a photo. Tap “Upload Selfie” to proceed.

- Next you will see instructions on what photos are acceptable. Please read this, and when you’re ready hit “Next” to continue.

- Please review the images to see what is acceptable. Once ready, you can either take a photo using your camera or you can choose an existing photo (if it meets the requirements) from you library.

- Allow your phone to access your camera or photos as applicable.

- Take a selfie (if using this option), and then select “Use Photo”. If you’re not happy, tap the “Retake” option to try again.

- Size your face within the photo area and tap “Choose”.

- Once completed, move to the next step. Now hit “Send e-mail”.

- Go to your e-mails and open the one from Brighton & Hove buses. Tap “upload your supporting ID” to continue.

- Review the documents that we will accept and then tap “Select an option”.

- Choose the document option from the list.

- Select how to capture the image – Either by using an existing photo, taking a new one, or choosing an existing file.

- Once you have chosen your file and are happy with it, tap “Upload”.

- Perform a final review of the documents and when happy, tap “Submit”.

- You’ll receive e-mail confirmation that your verification has been approved. Keep an eye on your e-mails. Once you’ve received confirmation that you’ve been approved you are ready to activate your ticket.

- Return to your tickets in the app. The ticket is now showing “Activate to travel” To proceed tap the ticket.

- When you are ready to travel, tap “Activate Ticket”.

- If you are sure, tap “Activate”.

- Your ticket is now displayed and ready to use.